Communication – Applied Strategies for Health Care Professionals
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The unit of study is designed to advance existing communication skills and provide the student with the opportunity to develop additional strategies to improve their interpersonal skills when caring for patients facing various health challenges, such as life-limiting illnesses and life-threatening events.

Communication is an essential skill for the contemporary nurse. This unit of study explores the many challenges that may affect the nurse in everyday practice, and aims to empower the student to have confidence within themselves and to be an effective communicator. Students are encouraged to explore their own emotional responses to challenges and engage in self-reflection and analysis of their own communication methods and strategies to increase their awareness of sensitive issues.

Communication – Applied Strategies for Health Care Professionals
Unit of study code 187
Availability Graduate Certificate in Acute Care Nursing

Graduate Certificate in Breast Cancer Nursing

Graduate Certificate in Cancer Nursing

Graduate Certificate in Community and Primary Health Care Nursing

Graduate Certificate in Orthopaedic Nursing

Graduate Certificate in Paediatric Nursing

Graduate Certificate in Palliative Care

GC single unit of study

Pre-requisite This unit has no pre-requisites and is suitable for ENs
Credit points 6
Hours of study 150
Fee* Tier 1
Prescribed texts Nil
Co-ordinated by Sue Mapletoft MACN
Content Intended learning outcomes for this subject/program


After completing this subject, the learner will be able to:-

Assessment Tasks
Type of assessment

Note the completed assessment item (e.g. Assessment 1: Online discussion)


(% of total marks)

When assessed – academic week

(e.g. Week 8)

Theme 1: Open communication a) examine the literature and discuss strategies that support effective communication in a range of clinical and professional contexts Assessment 1: Online discussions x2 10% 2, 7
Theme 2: Listening with purpose b) reflect on their own communication skills and evaluate strategies used in clinical practice Assessment 2: Essay (2,000 words) 40% 5
Theme 3: Emotions c) implement effective communication strategies to manage challenging behaviours in clinical practice using and evidence based framework Assessment 3: Essay (2,500 words) 50% 10
Theme 4: Body image, self concept & sexuality


d) examine communication strategies and the effects of delivering challenging information with sensitivity to patients with special needs and from various cultural, ethnic, religious or spiritual groups
Theme 5: Complex communication issues

e) apply appropriate communication strategies to support patients experiencing complex issues and receiving bad news.
Theme 6: Supportive interventions

Communication – Applied Strategies for Health Care Professionals (187) is a Tier 1 unit.

Tiers2019 Non-member price2019 Member price (10% discount)2020 Non-member price2020 Member price (10% discount)
Tier 1$2,165.00$1,948.50$2,230.00$2,007.00
Tier 2$2,475.00$2,227.50$2,550.00$2,295.00
Tier 3$2,915.00$2,623.50$2,995.00$2,695.50
Tier 4$3,475.00$3,127.50$3,580.00$3,222.00

*Fees are subject to changes without notice.