CNnect has taken some getting used too but I have yet to find the "perfect" computer program. During the course I have visited the College at Parramatta and found the library staff very supportive and helpful and above all very pleasant to deal with. On my visits I asked if it was possible to speak with my Tutor and she had no problems in spending some time with me. She actually took time out to come and see me in the library. Her passion for this subject was obvious.