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Therapeutic Communication
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Evidence suggests that ineffective communication leads to poor patient outcomes, decreased job satisfaction and health system inefficiencies. This unit of study introduces students to the communication theories and skills required to function as integral members of interprofessional teams in contemporary healthcare environments. While undertaking this unit, students will reflect on their own practice and develop their understanding of the culturally safe and respectful strategies used to provide person centre care across the lifespan, ensure safety and shared decision making in healthcare, and overcome communication barriers.

Therapeutic Communication
Unit of study code 317
Availability Graduate Certificate in Breast Cancer Nursing

Graduate Certificate in Cancer Nursing

Graduate Certificate in Community and Primary Health Care Nursing
*The single unit of study would not be offered as part of the Graduate Certificate in Community and Primary Health Care Nursing from January 2023 onwards

Graduate Certificate in Diagnostic and Interventional Radiology Nursing

Graduate Certificate in Orthopaedic Nursing

Graduate Certificate in Paediatric Nursing Studies

Graduate Certificate in Palliative Care

GC single unit of study

Credit points 6
Hours of study 150
Fee* Tier 1
Prescribed texts Nil
Co-ordinated by Kirsten Masters
Content Intended learning outcomes for this subject/program


After completing this subject, the learner will be able to:-

Assessment Tasks
Type of assessment

Note the completed assessment item (e.g. Assessment 1: Online discussion)


(% of total marks)

When assessed – academic week

(e.g. Week 8)

Theme 1: Foundational concepts a) appraise contemporary evidence-based literature of communication theories Assessment 1: Brief bites activity 5% 2
Theme 2: Communication to support person-centred care across the lifespan b) conceptualise the range of communication strategies appropriate for various healthcare situations across the lifespan Assessment 2: Essay 35% 5
Theme 3: Safety, quality and shared decision making c) apply advanced communication techniques when delivering information to patients from culturally and linguistically diverse backgrounds Assessment 3: Video presentation 20% 8
Theme 4: Barriers and complex communication d) critically evaluate barriers to effective communication and explore ways of addressing these Assessment 4: Reflective essay 40% 10
Theme 5: Communication and leadership in healthcare e) critically reflect on your own communication skills and examine their impact on your clinical practice

f) implement professional communication strategies to enhance safety and optimise health outcomes

Therapeutic Communication (317) is a Tier 1 unit.

Tiers2023 Member price (10% discount)2023 Non-member price2024 Member price (10% discount)2024 Non-member price
Tier 1$2,196.00$2,440.00$2,310.00$2,565.00
Tier 2$2,506.50$2,785.00$2,630.00$2,925.00
Tier 3$2,947.50$3,275.00$3,095.00$3,440.00
Tier 4$3,523.50$3,915.00$3,700.00$4,110.00

*Fees are subject to changes without notice.