Evidence suggests that ineffective communication leads to poor patient outcomes, decreased job satisfaction and health system inefficiencies. This unit of study introduces students to the communication theories and skills required to function as integral members of interprofessional teams in contemporary healthcare environments. While undertaking this unit, students will reflect on their own practice and develop their understanding of the culturally safe and respectful strategies used to provide person centre care across the lifespan, ensure safety and shared decision making in healthcare, and overcome communication barriers.
|Unit of study code||317|
|Availability||Graduate Certificate in Acute Care Nursing
GC single unit of study
|Hours of study||150|
|Co-ordinated by||Kirsten Masters
|Content||Intended learning outcomes for this subject/program
After completing this subject, the learner will be able to:-
|Type of assessment
Note the completed assessment item (e.g. Assessment 1: Online discussion)
(% of total marks)
|When assessed – academic week
(e.g. Week 8)
|Theme 1: Foundational concepts||a) develop an in-depth knowledge of communication theory by appraising contemporary evidence-based literature||Assessment 1: Online discussions x2||10%||4, 8|
|Theme 2: Communication to support person-centred care across the lifespan||b) explore the range of communication strategies appropriate for various healthcare situations across the lifespan||Assessment 2: Essay||40%||6|
|Theme 3: Safety, quality and shared decision making||c) apply advanced communication techniques when delivering information to patients from culturally and linguistically diverse backgrounds||Assessment 3: Reflective essay||50%||10|
|Theme 4: Barriers and complex communication||d) evaluate barriers to effective communication and explore ways of addressing these|
|Theme 5: Communication and leadership in healthcare||e) critically reflect on your own communication skills and examine their impact on your clinical practice|
|f) implement professional communication strategies to enhance safety and optimise health outcomes|
Therapeutic Communication (317) is a Tier 1 unit.
|Tiers||2021 Member price (10% discount)||2021 Non-member price||2022 Member price (10% discount)||2022 Non-member price|
*Fees are subject to changes without notice.