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Therapeutic Communication
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Evidence has suggested that ineffective communication at all levels of the healthcare system has led to poor patient outcomes, a decrease in job satisfaction and inefficiencies in our health system. This unit of study aims to introduce students to the advanced communication and interpersonal skills required in today’s contemporary health environment. While undertaking this unit students are encouraged to examine current research into effective and ineffective communication practices and to explore and reflect on their own responses to challenging situations.

Therapeutic Communication
Unit of study code 317

Graduate Certificate in Acute Care Nursing

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Graduate Certificate in Cancer Nursing

Graduate Certificate in Community and Primary Health Care Nursing

Graduate Certificate in Orthopaedic Nursing

Graduate Certificate in Paediatric Nursing

Graduate Certificate in Palliative Care

GC single unit of study

Credit points 6
Hours of study 150
Fee* Tier 1
Prescribed texts Nil
Co-ordinated by Trish Lowe MACN

Intended learning outcomes for this subject/program


After completing this subject, the learner will be able to:-

Assessment Tasks

Type of assessment

Note the completed assessment item (e.g. Assessment 1: Online discussion)


(% of total marks)

When assessed – academic week

(e.g. Week 8)

Theme 1: Foundational concepts a) develop an in-depth knowledge of communication theory by appraising contemporary evidence-based literature Assessment 1: Online discussions x2 10% 4, 8
Theme 2: Communication to support person-centred care across the lifespan b) explore the range of communication strategies appropriate for various healthcare situations across the lifespan Assessment 2: Essay 40% 6
Theme 3: Safety, quality and shared decision making c) apply advanced communication techniques when delivering information to patients from culturally and linguistically diverse backgrounds Assessment 3: Reflective essay 50% 10
Theme 4: Barriers and complex communication d) evaluate barriers to effective communication and explore ways of addressing these
Theme 5: Communication and leadership in healthcare e) critically reflect on your own communication skills and examine their impact on your clinical practice

f) implement professional communication strategies to enhance patient safety and optimise health outcomes.

Therapeutic Communication (317) is a Tier 1 unit.

Tiers2020 Member price (10% discount)2020 Non-member price2021 Member price (10% discount)2021 Non-member price
Tier 1$2,007.00$2,230.00$2,070.00$2,300.00
Tier 2$2,295.00$2,550.00$2,362.50$2,625.00
Tier 3$2,695.50$2,995.00$2,776.50$3,085.00
Tier 4$3,222.00$3,580.00$3,321.00$3,690.00

*Fees are subject to changes without notice.