COVID-19 Nurses Support Strategy

This strategy addresses the professional issues nurses are facing across the system – for our members and non-members. It focuses on information, upskilling, advocacy, support for nurses, health system reforms for professional practice and community awareness.


Share your story of nursing in 2020

To capture the stories, emotion and events of this extraordinary year, we invite ACN Distinguished Life Fellows, Fellows and Members to contribute to our ACN Community Digital Mosaic Wall. You can do this by uploading an image and description of you in 2020. Your unique story will be brought together with others to build this iconic image symbolising 2020. As the image grows, you’ll be able to read other nurses’ stories and learn about your colleagues’ experiences, whether they be our undergraduates through to retired nurses, our academics, clinicians, educators, researchers, managers and leaders. All our membership makes up our profession. You each matter and your stories and pictures are worth capturing. The Community Digital Mosaic Wall is just one way we at ACN want to say thank you to all our nurses for your contributions to this unprecedented year. The opportunity to be involved is offered exclusively to ACN members on a first-come, first-served basis. We encourage you to enter your story and image shortly to avoid missing out on being part of a historic initiative.

"Thank you" mosaic

Tune in to free COVID-19 webinars

As part of our COVID-19 Nurses Support Strategy we are offering a series of webinars to support nurses during this unprecedented time. Among others, the webinars will provide you with tools to manage your well-being and will share insights into the response to COVID-19 in Victoria. The educational webinars can be counted towards your CPD hours. Follow the links to find out more and register free of charge.

Prevent burnout webinar

Date: Tuesday 27 October 2020
Time: 7:00pm – 8:30pm AEDT

COVID journey webinar

Date: Thursday 29 October 2020
Time: 8:00pm – 9:00pm AEDT

How to boost lasting resilience webinar

Date: Wednesday 4 November 2020
Time: 7:00pm – 8:30pm AEDT

Register for the Nurses’ Buddy Hub to give or receive support

In these unprecedented times it is more important than ever that we support each other.

We have launched the Nurses’ Buddy Hub to allow nurses around the country to offer support to their colleagues on the COVID-19 frontline. If you would like to give back to the profession you can volunteer as a Nurse Buddy.

If you are in need of support during this challenging time, you can register as a Nurse Buddee to be connected with a Nurse Buddy that can lend an ear and provide advice on topics like:

  • promoting self-care and wellness
  • dealing with challenges in the workplace
  • coping with mental health
  • navigating undergraduate life.

Access to the Nurses’ Buddy Hub is completely free and buddy relationships are intended to be personalised and organic. You can commit as much or as little time to the relationship as you wish and can communicate through a channel that suits you, including direct messaging or video conferencing.

Nurses' Buddy Hub

Disclose your COVID-19 concerns

As the pre-eminent and national leader of the nursing profession in Australia, the Australian College of Nursing (ACN) is advocating for all Australian nurses to be able to practice in a safe working environment while responding to the COVID-19 pandemic. We would like to thank all nurses that have shared their COVID-19 experiences with us through our recent survey. To take the next step, allow us to take action and address specific practice issues, we are now calling for nurses to voice their concerns in a safe, supportive environment through our anonymous COVID-19 Disclosure Portal. We will analyse your anonymous submissions to identify specific practice problems and raise these with the appropriate facility or government if appropriate.

Read ACN CEO's open letter to Victorian nurses

ACN’s CEO Adjunct Professor Kylie Ward FACN has penned a letter of support for Victorian nurses.

In the heartfelt letter Kylie thanks nurses and raises awareness of the many challenges our profession is facing while we navigate this unprecedented health care crisis.

We encourage you to view the letter and refer to the resources on this page to stay up-to-date with relevant COVID-19 information for nurses.

If you have any feedback or need support during this challenging time please reach out to us by emailing

Open Letter for Nurses of Victoria

Stay up-to-date with COVID-19 resources for nurses

We have collated a list of educational resources* to keep nurses informed, safe and prepared to respond to the unfolding COVID-19 outbreak. We encourage you to regularly refer to the Australian Government Department of Health website for the latest news and announcements.

Australian Government Department of Health

Coronavirus Australia app (iPhone) (uploaded 30 March 2020)

Coronavirus Australia app (Android) (uploaded 30 March 2020)

Resources for health professionals (uploaded 23 March 2020)

COVID-19 infection control training (uploaded 23 March 2020)

COVID-19 response update for Allied Health Practitioners webinar (uploaded 31 March 2020)

Aged Care Quality and Safety Commission (uploaded 17 September 2020)

Victorian Government information (uploaded 17 September 2020)

healthdirect Coronavirus (COVID-19) Symptom Checker (uploaded 17 September 2020)

Infection Control Expert Group (ICEG)

Infection Control Expert Group (ICEG) (uploaded 17 September 2020)

National COVID-19 Clinical Evidence Taskforce

National COVID-19 Clinical Evidence Taskforce (uploaded 17 September 2020)

Living guidelines (uploaded 9 April 2020)

Decision flowcharts (uploaded 9 April 2020)

Australian Government Department of Health

National Council on Aging

National Council on Aging (uploaded 17 September 2020)

Department of Health and Human Services, State Government of Victoria, Australia

Caring for Vulnerable Victorians: Medication planning and management — video and transcript (uploaded 6 October 2020)

Supporting residential emotional and psychosocial well being — video and transcript (uploaded 6 October 2020)

Protecting Vulnerable Persons — video (uploaded 6 October 2020)

Supporting worker wellbeing in aged care — video and transcript (uploaded 6 October 2020)

COVID-19 and palliative care in residential aged care — video and transcript (uploaded 6 October 2020)

Screening tool for aged care — video (uploaded 6 October 2020)

Australian Commission on Safety and Quality in Health Care

London School of Hygiene & Tropical Medicine

Palliative care

Caresearch Palliative care and COVID-19 resources (uploaded 14 April 2020)

PalliativeCare Australia (uploaded 17 September 2020)

Queensland Government (uploaded 17 September 2020)

WA Government (uploaded 17 September 2020)

SA Health (uploaded 17 September 2020)

PalliativeCare Victoria (uploaded 17 September 2020)

Cancer Australia (uploaded 17 September 2020)

National Health Practitioner Ombudsman

Department of Veterans' Affairs

Other jurisdictions health professional advice

Queensland (uploaded 17 September 2020)

New South Wales (uploaded 17 September 2020)

Victoria (uploaded 17 September 2020)

Tasmania (uploaded 17 September 2020)

South Australia (uploaded 17 September 2020)

Western Australia (uploaded 17 September 2020)

Northern Territory (uploaded 17 September 2020)

ACT (uploaded 17 September 2020)

COVID-19 Australian and New Zealand research

COVID-19 international research

National Institute for Health and care Excellence (NICE) COVID-19 Guidance and advice list (uploaded 17 September 2020)

Cochrane resources and news (uploaded 17 September 2020)

Cochrane’s COVID-19 Study Register (uploaded 6 October 2020)

Agency for Healthcare Research and Quality (AHRQ) (uploaded 17 September 2020)

Patient Safety Network (uploaded 17 September 2020)

The COVID-19-COS project (uploaded 6 October 2020)


JBI COVID-19 Special Collection (uploaded 17 September 2020)

* All resources are relevant as of their upload date. Due to the dynamic nature of this rapidly unfolding situation we encourage you to regularly check the individual information sources for any further updates.

Look after your personal and professional well-being

It is an unprecedented time and the uncertainty about so many elements of COVID-19 is a reality for many of us. It is understandable that emotional distress, even among those not directly exposed to the disease, is significant. There are many issues to contend with at once – changes in your workplace, care arrangements for family and children, financial uncertainty and more.

We understand what you are going through and we are here to help. We have collated a range of self care resources to guide you through this difficult time and help you safeguard your own mental health and well-being.

Read nurses' COVID-19 stories on NurseClick

Engage in COVID-19 discussions with like-minded nurses

We have created a dedicated ‘COVID-19 Forum’ on our online engagement platform neo to allow ACN Fellows and Members to engage in discussions and support each other during this challenging time.

You can access neo via or by downloading the ‘ACN-neo’ app from your app store.

Once you have logged in to neo using your membership login details you will find ‘COVID-19 Forum’ under the ‘Forums’ drop-down menu. If you are not yet a member of the ACN tribe and would like to join to connect with nurses around the country you can complete the online membership application form.


Find out about ACN’s COVID-19 Workforce Solutions Expert Advisory Group

ACN has formed the COVID-19 Workforce Solutions Expert Advisory Group which is dedicated to removing barriers to nurses delivering care in the community and enable funding and resources that will allow nurses to provide care for people in their homes and via telehealth. Learn how the group are fighting for nurses.

COVID-19 Workforce Solutions Expert Advisory Group logo

View ACN's immunisation policy publications

ACN considers that immunisation is a significant preventive health measure and that nurses play an important role in delivering vaccinations and advocating for immunisation programs to the ongoing health of all Australians from birth to old age. It is therefore crucial that nurses are equipped with the knowledge and expertise to fulfil their legislative and professional requirements in relation to immunisation advocacy and when delivering vaccines within their scope of practice.

To find our more please view our Nurses, Immunisation and Health Position Statement and Discussion Paper.

Become a registered immuniser

ACN’s Immunisation for Health Practitioners course aims to equip health practitioners with the essential attributes to be immunisation advocates and promote immunisation uptake nationally. The course is offered online with flexible self-paced learning. It can be completed in just three weeks if studied full time or can be completed part time over a maximum of 120 days.

This course is suitable for registered and enrolled nurses, midwives, pharmacists and other allied health workers.

All health professionals applying to enrol in the course must confirm eligibility to immunise independent of medical officers after completing this course by checking health policy in their relevant state or territory. To apply or find out more visit the course page.